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The Digital Iceberg
Your Digital Transformation Blog
Welcome. This Blog is about spotlighting my real-life experience of Digital Transformation. I hope it stimulates thought and conversation.
Oliver Nowak
16 hours ago5 min read
Why Digital Transformations Fail: Are You Making These Fatal Mistakes?
In today’s world, digital transformation is an inevitability for any business, but its track record means it probably inspires more dread...
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Oliver Nowak
16 hours ago5 min read
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Oliver Nowak
Feb 23, 20223 min read
The Leaders that will define the Digital Age within Utilities
Today, utility leaders are not just business leaders, but they are also technology leaders. Business and technological objectives and...
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Oliver Nowak
Feb 21, 20223 min read
The Democratisation of Technology
Today, anywhere we look technology has permeated the way we live our lives. We have seen the full democratisation of technology. In fact,...
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Oliver Nowak
Feb 18, 20224 min read
Creating a Digital Transformation Battle Plan
Assess Digital Readiness Business Impact Change Readiness For a business to digitally transform it relies on three components: culture,...
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Oliver Nowak
Feb 16, 20223 min read
The Key Challenges facing the Future of Water
The Operational Challenge Every day, across England and Wales, 50 million consumers receive quality drinking water, sanitation, and...
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Oliver Nowak
Feb 14, 20224 min read
Current Digital Transformation Trends within the Utilities Sector
Changing Customer Expectations Digital channels are fast becoming the most popular way for consumers to interact with brands. They want...
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Oliver Nowak
Feb 9, 20223 min read
Building Momentum with Digital
Adoption of digital transformation in the construction industry is on a very different growth path to that of other similar sectors. For...
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Oliver Nowak
Jan 26, 20222 min read
Seeing the Bigger Picture
The engineering and construction (E&C) sector is well-known as being one of the world’s least digitised sectors, but why? Taking a closer...
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Oliver Nowak
Jan 24, 20223 min read
The Roots of Industry 4.0
To truly understand the meaning of Industry 4.0, I thought it was important to dig into history for in the words of Terry Pratchett: “If...
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Oliver Nowak
Jan 21, 20223 min read
Reinventing Customer Service in the Retail Sector
When the pandemic hit two years ago, the phrase ‘new-normal’ wasn’t far from anyone’s lips. For a while it just seemed like the latest...
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Oliver Nowak
Jan 19, 20224 min read
The Future of Store Lifecycle Management
Over the last few decades, the commentary across the retail industry has indicated the demise of brick-and-mortar retail stores. With the...
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